VAULT
Two systems that make sure nothing you learn is ever lost.
Optimized Vault is your agency's permanent memory. Recovery Intelligence Vault turns lender data into daily priorities. Both grow automatically from the work your team is already doing.
OPTIMIZED VAULT
The permanent knowledge base of your collection agency.
Every verified customer interaction, established contact, settlement, collection, and recovery intelligence automatically enriches the Vault. Unlike monthly allocation files, the Optimized Vault never loses verified operational knowledge — it helps your team discover previous customer relationships, verified contact information, and historical recovery insights.
How the Optimized Vault grows
The Vault is updated automatically whenever verified operational knowledge is created anywhere inside PursuerAI.
01
Established Contact
Verified customer information automatically becomes part of the agency knowledge base.
02
Collections
Successful collections and repayment behaviour enrich customer history.
03
Settlements
Settlement negotiations and outcomes become permanent operational knowledge.
04
Recovery Intelligence
Trigger files, Focus Lists, ONUS, OFFUS and CIBIL intelligence strengthen the customer profile.
05
Knowledge Match
Every future allocation is automatically compared against the Vault to discover related customers and historical knowledge.
Agency Memory
Every verified customer detail belongs to the agency, not to an individual executive. The Optimized Vault preserves valuable operational knowledge permanently — it isn't lost when an executive moves on or a case cycles out.
Household Intelligence
The Vault automatically identifies related customers using addresses, mobile numbers, employers, and other verified operational knowledge, helping recovery teams uncover new opportunities.
RECOVERY INTELLIGENCE VAULT
Lender intelligence, turned into daily priorities.
Upload Trigger Files, CIBIL reports, Focus Lists, ONUS/OFFUS data, and Trace files — PursuerAI compares them against your live allocation book, contact history, collections, and settlements to generate daily operational priorities for your recovery teams.
Recovery Intelligence workflow
Every lender intelligence file follows the same workflow before becoming actionable recovery insight.
01
Upload
Upload Trigger, Focus, CIBIL, ONUS, OFFUS, Trace or Growth Enabler files.
02
Normalize
Automatically identify different lender column names and standardize them.
03
Compare
Match intelligence against the current live allocation and operational activity.
04
Prioritize
Generate Priority 1–4 recovery opportunities using the intelligence engine.
05
Store
Save enriched intelligence into the Recovery Intelligence Vault for reporting and AI.
Priority 1–4, explained
Every recovery opportunity is ranked from highest to lowest, so your team always knows where to start each day.
Priority 1
Focus on untouched customers with new mobile numbers, strong repayment indicators, and fresh intelligence.
Priority 2
Review ONUS customers, Growth Enablers, and lender Focus Lists for additional recovery opportunities.
Priority 3 & 4
Continue down the same descending-priority logic, so lower-ranked accounts are never orphaned — just queued behind the opportunities that matter more today.
Both Vaults are live today. AI-assisted recommendations and household-relationship discovery are in active development — a natural next step once your agency's knowledge base has grown, not something you're waiting on to get value now.
Optimized Vault
Over time, the Vault becomes the knowledge source for AI-assisted recovery recommendations, customer relationship discovery, and intelligent recovery planning.
Recovery Intelligence Vault
The Recovery Intelligence Vault will become the foundation for AI-driven recovery recommendations, executive guidance, predictive prioritisation, and operational insights.